Prices & Payments
1.1) PSD2 INFORMATION:
PSD 2 ("Payment Services Directive 2") is a European directive, in force in the EEA (European Economic Area) since 14 September 2019, which regulates payment services and service providers in order to make payments more secure online.
When you pay by card an online order, you will be asked to confirm your identity by your banking institution with a service called "3D Secure".
In case of an order placed within the European Union, your banking institution may automatically redirect you to the 3D Secure service page. The authentication methods adopted vary: you may be sent a confirmation code via SMS or email, or you may have to validate via Touch ID.
Specifically, the process on Ideal Moda it is integrated and automated during the checkout phase if the payment gateway provided is used. In some circumstances, manual validation may be required: in this case you will receive an email with a payment confirmation link.
As soon as the payment has been authenticated and the order has been validated, you will be redirected back to the Ideal Moda confirmation page and you will also receive a notification via email once the order has been confirmed.
For more information on "3D Secure" authentication, we recommend contacting your banking institution. We also recommend making sure the data provided is correct to avoid communication problems in case of authentication via SMS or email.
NB) If you encounter problems while placing your order, you can easily contact us:
2.1) CURRENCY MANAGEMENT:
The currency used at checkout varies depending on the geographic area/country of origin of the user creating the order and the reception point chosen by the user himself. It will be shown to you during checkout before the payment is completely processed.
Nonetheless, the order will be processed in the standard currency in EUR (€) if your own currency is not available.
3.1) HOW PAYMENT DEBITTING WORKS:
The total amount will be charged as soon as you receive the order confirmation notification, in case of payment with:
4.1) ACCEPTED PAYMENT METHODS:
For security reasons, any check on the chosen payment will be carried out always and only at the time of purchase.
5.1) PROCESSING OF PERSONAL DATA:
Any private personal data that you enter during your user experience on our site will only ever be shared with your consent or if legally permitted.