Prices & Payments
1.1) PSD2 POLICY:
PSD 2 ("Payment Services Directive 2") is a European directive, in force in the EEA (European Economic Area) since September 14, 2019, which regulates payment services and service providers in order to make payments more secure. online.
When you pay by card an online order, you will be asked to confirm your identity by your bank with a service called "3D Secure".
In the event of an order placed within the European Union, your banking institution may automatically redirect you to the 3D Secure service page. The authentication methods adopted are variable: you may be sent a confirmation code via SMS or email, or you may have to proceed with the validation through the Touch ID.
Specifically, the process on Ideal Moda it is integrated and automated during the checkout phase if the payment gateway provided is used. In some circumstances, manual validation may be required - in this case you will receive an email with a link to confirm your payment.
As soon as the payment is authenticated and the order validated, you will be redirected again to the Ideal Moda confirmation page, and you will also receive an email notification when the order is confirmed.
For more information on "3D Secure" authentication, we recommend that you contact your bank. We also recommend making sure that the data provided is correct to avoid communication problems in case of authentication via SMS or email.
NB) Should you encounter any problems while placing your order, you can contact us safely:
2.1) CURRENCY MANAGEMENT:
The currency used at the time of payment varies depending on the geographic area / country of origin of the user who creates the order and the point of receipt chosen by the user. It will be shown to you at the checkout stage before the payment is complete.
Nevertheless, the order will be processed in standard currency in EUR (€) if yours is not available.
3.1) HOW THE PAYMENT DEBIT WORKS:
The total amount will be charged to you as soon as you receive the order confirmation notification, in case of payment with:
4.1) PAYMENT METHODS ACCEPTED:
For security reasons, any check on the chosen payment will always and only be carried out at the time of purchase.
5.1) PROCESSING OF PERSONAL DATA:
Any private personal data that you enter during your user experience on our site will always and only be shared with your consent or if legally permitted.