After receiving the confirmation email that the order has been processed, your package will be prepared to be entrusted to the courier. The timing of entrusting your package to the courier can vary from 1 to 5 working days depending on the availability of the product (s) and their location, as well as the period in which the order is placed (weekend, holidays or sales period and promotions).
Once the package has been entrusted to the courier, delivery is made in 24/48 hours within Italian territory, depending on the geographical area.
For the other Countries delivery will be prowide within 3-7 days.
You can track the shipment through the reserved area on the site, if registered, or through the tracking link that you will receive via email.
The shipping costs are as follows:
Czech Republic, €20
Slovak Republic, €20
United Kingdom, €30
EXTRA CEE COUNTRIES
Hong Kong, €55
South Korea, €55
United Arab Emirates, €55
For non-European countries any customs fees are charged to the customer.
If for any reason you are not satisfied with your purchase, you can exercise the right of withdrawal within 14 days from the date of shipment.
We remind you that the garment should have all the original labels, it should not have been used and must be intact, as well as equipped with all the accessories that may be present (eg belts, pins, handkerchiefs, pendants, jewels. ..).
Shoes and bags must be accompanied by their original packaging, consisting of boxes or bags and any accessories.
None of these conditions are essential to successfully exercise the refund right.
The return can be accepted even if one or more of the conditions detailed in our return policy and in the activation email is missing but, on a case by case basis the vendor will reserve the right to deduct an amount from the refund, proportional to the product's decreased value.